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E-Mail Management, Second Edition
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Duration: Self-study Description: Keep your Inbox under Control Enhance productivity. Save time. Access information quickly. This is everything e-mail once promised — before it became the labor-intensive, time-consuming daily grind it is today. You can get all the benefits back by following 50 simple steps. You can help your entire company get back on track. Table Of Contents: Part 1: Taking Control of Incoming E-Mail Easing Congestion in Your Inbox Tip 1: Set Your Own Personal E-Mail Usage Policy Tip 2: Set Auto Send/Receive to Limit Interruptions Tip 3: Analyze Incoming Messages with a Critical Eye Tip 4: Don't Succumb to an E-Mail Sender's Crisis Tip 5: Acknowledge Legitimate E-Mail Promptly Tip 6: Set Up Folders to Organize E-Mail Tip 7: Purge Insignificant E-Mail at Day's End Tip 8: Clear Inbox Clutter Tip 9: Reduce Spam Intake Tip 10: Delete Spam As Soon As It Arrives Tip 11: Subscribe with Care to E-Mail Lists Tip 12: Add a Smartphone to Your Management Toolbox Tip 13: Minimize Personal E-Mail Use at Work Tip 14: Assign a "Gatekeeper" to Handle Your E-Mail Tip 15: Challenge Yourself to Disconnect Tip 16: Check E-Mail on Sunday to Jump Start the Workweek Part Summary Part 2: Automating E-mail Management with Microsoft Outlook(r) Applying Outlook to Your Inbox Tip 17: Visit Microsoft Office Online for Expert Advice Tip 18: Skim Messages for Fast Action Tip 19: Flag Messages for Follow-Up Tip 20: Arrange Incoming Messages by Conversation Tip 21: Perform E-Mail Magic with the Rules Wizard Tip 22: Find E-Mail Quickly with Search Folders Tip 23: Archive E-Mail with Outlook Part Summary Part 3: Managing Your Outgoing E-Mail Respecting Others' Time Tip 24: Determine the Right Medium for the Message Tip 25: E-Mail Less and Build Better Relationships Tip 26: Reply Courteously-and Sparingly Tip 27: Copy with Care Tip 28: Use Bcc to Control Replies Tip 29: Write Subject Lines with Real Oomph! Tip 30: Streamline Your Messages Tip 31: Set up an Electronic "Signature" Tip 32: Use Caution When Forwarding E-Mail Tip 33: Mind Your Electronic Manners Tip 34: Keep Instant Messaging (IM) Professional Tip 35: Don't Be a BlackBerry Bully Tip 36: Send Business Records via Registered Email(r) Part Summary Part 4: Establishing Organizational E-Mail Management Policies Controlling Clutter by Controlling Employee E-Mail Tip 37: Set Limits on Personal E-Mail Use Tip 38: Establish an E-Mail Response-Time Policy Tip 39: Establish Controls for Internal E-Mail Tip 40: Introduce a Weekly "No E-Mail Day" Tip 41: Develop Writing Style Guidelines Tip 42: Minimize Litigation Risks Tip 43: Train Employees in E-Mail Management Tip 44: Place Limits on Instant Messaging (IM) Tip 45: Don't Get Bogged Down by Blogging Tip 46: Apply Technology to Force Inbox Emptying Tip 47: Ban Smartphones from Business Meetings Tip 48: Discipline Violators of E-Mail Policy Tip 49: Install Content-Management Tools Tip 50: Install Content-Security Tools Part Summary Appendix Summary Glossary of E-Mail Terms |
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